Careers at PivotLink

Careers at PivotLink

Senior Systems Administrator - Seattle

PivotLink is growing quickly and is seeking an experienced Senior Operational Systems Administrator to fill a key role in its operations team. This position will facilitate stable growth of both internal and customer-facing production environments. The successful candidate will be empowered with a large degree of responsibility and autonomy in the course of carrying out short and long term projects. This candidate will be a thorough, organized self-starter who works well in a small, expert team environment, and will be expected to independently leverage extensive experience and judgment to plan and accomplish goals.

PivotLink is the right place to grow your career if you:

  • Are interested in building cutting-edge software in one of the hottest software sectors (SaaS Business Intelligence).
  • Want to be part of a small, highly motivated team collaborating to solve tough problems.
  • Want to work at a company with a rapidly evolving product where your contribution is immediately noticed and valued by coworkers and customers alike.

Responsibilities

  • Responsible for the design and delivery of IT engineering projects, working independently and as part of a team
  • Participation in 24/7 on-call rotation
  • Installation, configuration, and support of mission-critical server systems in high-availability SaaS data center environment
  • Recommend alterations and enhancement to improve quality of products and/or procedures based on regular analysis of operating environment
  • Provide expert consultation in the design and implementation of technical products and systems in support of business objectives
  • Independent analysis and resolution of problems associated with server hardware, networking, and applications software
  • Specification, implementation, and maintenance of internal IT systems and services (phone, email, VPN, etc.,)
  • Desktop Unix/Linux and Windows system deployments for internal clients
  • Documentation of systems, processes, and procedures in areas of responsibility
  • Perform system backups and recovery
  • Maintain data files and monitor system configuration to ensure data integrity
  • Test and evaluate network systems to eliminate problems and make improvements

Required Skills

  • Familiarity with standard enterprise-level IT concepts, best practices, and procedures
  • Experience with Linux server implementation and management SNMP, Nagios, Cacti, etc. production monitoring systems a big plus
  • Working knowledge of common Internet communications protocols including DNS, SMTP, and HTTP
  • Experience with low level troubleshooting tools such as Ethereal, tcpdump, and strace
  • Knowledge of LAN/WAN systems to help design and install internal and external networks
  • Demonstrated commitment to SaaS best practices relative to availability, security, and capacity planning

Other

  • This position requires a positive attitude, attention to detail and excellent interpersonal skills in a start-up environment
  • The ability to reliably evaluate and adapt open-source software solutions to meet business requirements is highly valued
  • This position offers the opportunity to work in a very dynamic and open environment serving a very technical user base

PivotLink offers a competitive total compensation package as well as a dynamic and collegial work environment. Please send your cover letter and resume, with salary requirements, to the following address: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

PivotLink is an equal opportunity employer.

About PivotLink Corp.
As the leader in on-demand business intelligence solutions, PivotLink serves over 6,000 business users in industries such as consumer packaged goods, e-commerce, healthcare, insurance, retail and technology, including customers such as: Car Toys; DebShops; Guardian Home Care Holdings, Inc.; KoolSmiles; Novell; Rossignol; Shaklee and Zones. PivotLink Solutions™ and the PivotLink Framework™ data platform put the full power of business intelligence in the hands of decision makers across departments, companies and extended networks, offering tailored environments for each user from CEO to line employees. PivotLink’s unique, self-directed reporting and analytics are based on the Software as a Service (SaaS) delivery model, providing users with complete analytical freedom with minimal IT involvement. PivotLink Solutions are typically deployed in under 30 days, seamlessly integrate data sets from multiple sources, are easy to use and have a price that is affordable. Headquartered in San Francisco, California, PivotLink is a privately held company funded by Trident Capital, Emergence Capital Partners and StarVest Partners.

PivotLink’s industry accolades include JMP Securities’ 2008 “Hot 100: The Best Privately Held Software Companies” and four consecutive years ranked among the top BI providers in the CPG market by readers of Consumer Goods Technology Magazine. The company was also named a “Cool Vendor” in the Gartner, Inc. report titled “Cool Vendors in Analytics, Business Intelligence and Corporate Performance Management.”