PivotLink Customer - Shaklee
Challenges
- Generates a massive amount of product, research, and marketing data
- Unable to access data in a meaningful way
- Previous data warehouse wasn’t easy to use or accessible to business users
- Unable to collaborate with other geographic units to make decisions as business grows
- No IT resources for heavy infrastructure or complex upgrades
Solution
- PivotLink On-Demand BA
Results
- Rapid implementation with easy, low-cost maintenance
- Real-time access to critical analysis for collaboration on a global scale
- Self-service, Web-based analytic and reporting tools for business users
- Better understanding of customers and product performance
- Adaptability to respond to dynamic changes in the business
- Minimal IT involvement