PivotLink RetailMETRIX

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PivotLink RetailMETRIX™


Customer-centric retail analytics

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Retail Best Practice Analytics On-Demand

PivotLink RetailMETRIX™ is a collection of over 30 reports and dashboards, encompassing visualizations of over 60 key performance indicators and metrics and providing best practice retail business analytics in the areas of:

  • Omni-channel sales performance

  • Inventory and orders reporting

  • Financial measurements

  • Marketing effectiveness

  • Customer breakout analyses

RetailMETRIX is designed to provide merchandisers, planners, store operations personnel, marketing and promotions managers, and retail executives fast time-to-value and comprehensive business insight. Built on top of PivotLink's AnalyticsCLOUD™, the RetailMETRIX software-as-a-service (SaaS) application can be easily extended to include any additional reports, metrics, or analyses your company requires.

Share Analytics and Improve Retail Performance

More than 60 top retailers and consumer products companies use PivotLink to improve sales, streamline operations, increase competitive advantage and enhance customer satisfaction. RetailMETRIX connects distributed employees and value-chain partners through PivotLink’s cloud-based analytics platform, offering industry proven insights to drive improved decisions across the extended enterprise.

Instant Insights, Rapid Deployment

Whether analyzing purchase orders against inventory on-hand, or combining data from multiple sales channels, suppliers and distributors, RetailMETRIX empowers users to explore information from multiple data sources to anticipate consumer demand and supply chain trends. Deployed and producing results in weeks, RetailMETRIX provides a flexible, easy-to-use analytics solution that allows business experts to get the comprehensive information they need for timely and accurate decisions.

Enhancing Insights with DataCLOUD

Using PivotLink's DataCLOUD™ service, you can augment your own data with demographic, social sentiment, weather, and other information from PivotLink’s validated 3rd-party data sources – provided and integrated with your own 1st party data by PivotLink. DataCLOUD makes it easy to enhance your customer, operational and transactional records, allowing you to gain a deeper level of analysis based on the wealth of external information that is available. In the latest release of RetailMETRIX, several weather-related metrics and a report are included to assess the impact of weather on the performance of individual store locations – this data and associated metrics are also available to use for any custom reports you choose to create.

What You Can Do with PivotLink RetailMETRIX
  • Analyze sales year over year, week over week, by season, region, campaign or product down to the SKU level, and by channel and customer segments

  • Manage store performance and operations with a single, integrated view of data from a variety of on-premise and cloud-based data sources

  • Collaborate with supply chain partners outside the corporate firewall for a more complete supply chain analysis

  • Drive cost out of your value chain by optimizing purchasing with inventory analysis, including a complete view of inventory, returns and shrinkage

  • Improve marketing campaigns and merchandising programs by identifying top performing products, categories and stores

Customer-Centric Focus

Integrating RetailMETRIX with PivotLink's Customer PerformanceMETRIX™ application provides a new world of analysis for today's retailer or manufacturer. By combining best-practice retail reporting with customer segment performance views, you get a picture of retail performance through a customer segment lens. Customer-centric retailing is here to stay, and PivotLink gives you the most complete set of insights to keep your customers loyal.

 
Get Started with PivotLink RetailMETRIX

See your data in action. Getting started is simple – we can have you exploring and analyzing information across your key enterprise systems (POS, CRM, ERP, etc.) in a matter of weeks. Start making smarter, faster business decisions for a fraction of the cost of traditional on-premise software. To learn more, download the data sheet.