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  • Redefining Engagement with Customer PerformanceMETRIX

    Drowning in data and short on data scientists? No problem. See how Customer PerformanceMETRIX can help.

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  • PivotLink Customer PerformanceMETRIX™

    Watch how PivotLink Customer PerformanceMETRIX gives marketers a unified view of best and worst-performing activity across email, social media, display, search and off-line channels, allowing them to optimize campaign spend based on revenue contributions for a channel or a combination of channels.

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  • PivotLink Customer PerformanceMETRIX™

    SaaS application designed to deliver powerful customer and marketing analytics that improve your marketing effectiveness and optimize your marketing spend.

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  • eBook Part 2: Match Your Marketing Strategy to Your Customers' Behavior

    Learn how top retailers are overcoming their biggest marketing challenges in this two-part eBook series.

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  • eBook Part 1: Stop Guessing and Start Using Your Marketing Intelligence

    Learn how top retailers are overcoming their biggest marketing challenges in this two-part eBook series.

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  • Smarter Insights, Smarter Strategies: RIS Tech Solutions Guide

    Through the use of customer analytics, retailers are becoming more predictive and personalized in the way they interact with shoppers.

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  • How Retailers are Using Marketing Intelligence to Overcome Their Marketing Challenges

    Retail marketing is tough, so it's always helpful to learn from those who are doing it well.  Our latest ebook pulls together best practices, tips, and case studies from top retailers to solve your

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  • Marketing in Retail: Making the Case for the CMO

    This report by Retail Systems Research (RSR) examines its recurring studies of marketing groups in the retail industry, comparing best-in-class companies against the overall industry.

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  • The Value of Customer Analytics: Achieving ROI with a Targeted Approach to Marketing

    This paper provides a detailed description of the potential gains that can be realized by adopting an analytics approach which brings comprehensive understanding of customer behavior for more relevant, precise and targeted interactions.

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  • 5 Ways Customer Segmentation Increases Customer Loyalty and Increases Revenue

    In this white paper presented by Retail TouchPoints, learn how to identify the most loyal and profitable groups of customers, how to reach customers at their channel of choice and how to personalize offers based on buying preferences.

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  • Redefining Engagement with Customer PerformanceMETRIX | On-Demand Replay

    See how to take the guesswork out of acquiring, developing and retaining customers.

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  • PivotLink Customer PerformanceMETRIX Demo | On-Demand Replay

    Discover how to optimize customer performance with Marketing Intelligence.

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  • 2013 Marketing Intelligence Summit - Bruce Armstrong

    Bruce Armstrong, Pivotlink CEO, gives an overview of the market dynamics affecting retail marketing and merchandising teams.

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  • 2013 Marketing Intelligence Summit - Panel Discussion

    Marketing intelligence panel discussion led by Gary King, CIO of T-Mobile and former CIO Chico's.

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  • Company Vision and Strategy - Joe Dalton

    Joe Dalton gives an overview of Pivotlink's market vision and product strategy during the 2013 Marketing Intelligence Summit. 

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  • Customer PerformanceMETRIX Overview - Chad Gray

    Overview of Customer PerformanceMETRIX application by Chad Gray, VP Engineering.

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  • Customer PerformanceMETRIX Custom Reports Overview - Larry McCarthy

    Larry McCarthy gives an overview of the powerful custom reporting features of Pivotlink's Customer PerformanceMETRIX application.

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