Making Customer Segmentation Work to Improve Loyalty
Hear PivotLink's product management and product marketing team discuss end-to-end marketing optimization.
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Moving Beyond CRM & BI to Improve the Customer Experience
Join Kevin Permenter, Research Associate from Aberdeen's Retail and Consumer Markets Practice, as he discusses why retailers need to shift from a product-centric to a customer-centric focus.
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Four Pillars Driving Today’s Smartest Retailers
Hear from Greg Girard, Program Director of Merchandising Strategies, with IDC as he recaps his "Merchandising Strategies and Retail Analytics Top 10 2012 Trends".
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Creating Profitable Customer Segments
Listen in as Retail TouchPoints editorial director Andrew Gaffney, legendary retailer Gump's and PivotLink discuss retailer's ongoing quest to create more profitable long-term customers.
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The Customer-Centric Retailer
Join STORES Media editor Susan Reda and PivotLink customer Freshpair as they discuss defining actionable customer segments to support customer acquisition, retention and development objectives.
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The Customer Comes First
It's one thing to be "customer centric," but another to optimize retail performance with operational, cross-channel, inventory and modern retail analytics. Learn how Timbuk2 and Carhartt put customers first.
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A Guide to Connecting the Retail Value Chain
Learn how Party City, REI and Timbuk2 integrated all of their product, store and vendor-related data around a powerful BI platform to provide end users with immediate access to critical data without involving IT.
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The Intelligent Retailer: Expanding Analytical Capability
to Drive Results
Join the Aberdeen Group and Macy’s as they discuss best practices for developing a comprehensive BI strategy for improved retail performance.
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